Somfy Support
Troubleshooting
- Question25 September 2025
Why am I unable to connect to my system from the application?
- Question16 October 2025
What should I do when the LED light on the Link is flashing?
- Question25 September 2025
How do I reset the Link?
- Question16 October 2025
What should I do if I get the error message, "The connected device is already installed"?
- Question16 October 2025
Why is my siren silent?
- Question16 October 2025
How do I delete the entire alarm system from Somfy Protect app?
- Question16 October 2025
What should I do if I am unable to install a key fob?
- Question25 September 2025
Why am I not receiving every notification?
- Question16 October 2025
What should I do if I do not succeed in installing the Link?
- Question16 October 2025
What should I do if an IntelliTAG triggers a false alarm?
