Somfy Support
Troubleshooting
- QuestionUpdated on 7 February 2024
What should I do if my camera frequently appears to be unavailable?
- QuestionUpdated on 27 February 2024
Why the Somfy Indoor Camera does not turn on?
- QuestionUpdated on 7 February 2024
What should I do if I get the error message, "The outdoor camera is already installed"?
- QuestionUpdated on 6 February 2024
How do I reboot the Camera?
- QuestionUpdated on 6 February 2024
What should I do if I get the error message, "Your outdoor camera was not successfully installed"?
- QuestionUpdated on 6 February 2024
What should I do if I get the error message, "No internet connection" during the installation of my camera?
- QuestionUpdated on 26 February 2024
What do the different colors of the LED light on the camera correspond to?
- QuestionUpdated on 6 February 2024
What if the QR code of my Somfy Protect camera cannot be read?
- QuestionUpdated on 7 February 2024
What should I do if I do not succeed in installing my Indoor Camera?
- QuestionUpdated on 6 February 2024
What should I do if I get the error message, "Your phone is unable to communicate with the outdoor camera"?