What will happen to my Visidom camera?

You are using a connected Visidom camera, a first-generation solution we developed to provide simplicity, comfort, and security for your home. We thank you for your trust over the years.

The servers associated with Visidom cameras will be permanently shut down on May 26, 2026. From this date onward, your camera and the Visidom application will no longer be functional.

Why was this decision made?

Since 2022, we stopped updating the Visidom application due to the obsolescence of certain technical components. Consequently, the app is no longer available on Google Play or the App Store and may present certain malfunctions.

What do I need to do before May 26, 2026?

We recommend that you back up any photos currently stored on our servers. These files will be permanently deleted after May 26, 2026, and it will no longer be possible to retrieve them.

Is support available?

We understand the impact of this change, and because your security remains our priority, we encourage you to contact us directly for any questions, assistance requests, or to benefit from a compensatory offer.